Optimising your Negotiating skills

Module 1 : DL13 - Optimising your Negotiating skills

We are living in the era of negotiations.  The world around us has changed and is still changing rapidly because of and by means of negotiations. To negotiate is a fact of life.  We as human beings can barely exist without negotiating.  Negotiation is a process involving many people on many levels, aimed at an agreement of mutual gain, note, not a loss.

This three-hour online workshop provides an overview into the negotiation process and strategies. The ideal delegate would be managers, supervisors, union representatives and HR specialist

Module 1 Session 1: Negotiation overview

• Negotiations Defined
• Types of Negotiations
• Methods of Conflict Resolutions
• Different Negotiation Philosophies
• Positional Based Negotiations
• Interest Based Negotiations

 Module 1 Session 2: Preparing for negotiation

• Overview
• Setting objectives
• Information gathering
• Information sharing
• Obtaining a mandating
• Allocating roles
• Creating a conducive environment
• Pre-negotiation meeting
• Questioning techniques

Module 1 Session 3: The Negotiation Process

• Commencement of the negotiations
• The Negotiation Zone
• Maintaining Imputes
• Concessions
• Deadlocks
• Communication Skills
• Power in Negotiations
• Closing/Agreement