Event Title : CH13 - Optimising your Negotiating skills
- Full Description
This one-day course provides a unique insight into the negotiation process and strategies. The ideal delegate would be managers, supervisors, union representatives and HR specialist
- Modules
- 4
- Duration
- 1 day
Module 1 : Definitions
- Negotiation defined
- Types of negotiation
Module 2 : Approaches and strategies
- Different approaches and strategies
- Ongoing negotiation
- The negotiation dilemma
Module 3 : Preparation for negotiation
- Overview
- Setting objectives
- Gathering information
- Sharing of information
- Strategising - Issue analysis
- Strategising – Procedural issues
- Mandating
- Allocating roles
- Venue and climate
- Pre-negotiation procedures
Module 4 : Conducting the negotiation
- Commencing the process
- Establishing the bargaining arena
- Maintaining the Impetus
- Communication skills
- The role of power
- Tactics in negotiations
- Deadlocks and stalemates
- Gain successful agreements
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Accreditation No 12538
Southdowns Ridge Office Park
Centurion
Gauteng (South Africa)
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