C13 - Optimising your Negotiating skills

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Course Information
Course Modules

Course Name: C13 - Optimising your Negotiating skills
Course Description: This one-day course provides a unique insight into the negotiation process and strategies. The ideal delegate would be managers, supervisors, union representatives and HR specialist
Duration: 1 day
Cost: R2 950.00

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Module 1 : Definitions

Negotiation defined
Types of negotiation

Module 2 : Approaches and strategies

Different approaches and strategies
Ongoing negotiation
The negotiation dilemma

Module 3 : Preparation for negotiation

Overview
Setting objectives
Gathering information
Sharing of information
Strategising - Issue analysis
Strategising – Procedural issues
Mandating
Allocating roles
Venue and climate
Pre-negotiation procedures

Module 4 : Conducting the negotiation

Commencing the process
Establishing the bargaining arena
Maintaining the Impetus
Communication skills
The role of power
Tactics in negotiations
Deadlocks and stalemates
Gain successful agreements

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Guide to Employment Equity

Distance Learning
20 January 2025 @ 09:00